Does MaitreTricot.com supply from stock?
MaitreTricot.com supplies from stock. Everything you'll find in this store is actually waiting for you on the shelf. It can be with you very soon.
Where can i find me a size-chart?
BUT..., we have something far better for you.
Know that with each product, the size is given in symbols too (i.e.L = large) ánd as a supplement you are provided with the width of chest and waist (x 2 = size), back length (from neck (without coll) to the lower back panel (with hem)), sleeve length (from top of the shoulder-joint to end of sleeve). If no waist-width is stated, there is (almost) no waist. All items are checked upon this manually. Herewith you can determine far more accurate if the garment will meet your requirements or not. If a sleeve does not spring from the shoulder but from the top of the neck, it will be mentioned.
Typically, customers of mail-order-companies are provided with the most fantastic, graduated on, measurement tables only to find out that the garment, upon receiving, differs from what imagined. MaitreTricot operates slightly different, but accurate.
What's the modus of taking measurements?
Take a ruler and measure.
When measuring, we close all clasps, placing the garment with it's back side up on a flat surface. Next, without stretching, measurements are taken. In addition, we guarantee that you, when checking, will notice up to a few centimetres of margin. That’s the result of the fact that knitwear is extremely elastic and pliable, even when taking measurements. This brings that specified measurements cannot parse any rights (cancelling within 14 days is your option being full refunded accordance with terms and conditions). Measurements are an reliable indication if garments will fit you or not, before purchasing. The, so to speak, “margin of error” will not be noticed when the garments is weared. Knitwear is very smooth in texture. You will love it.
Can I still easily shop by size, or other specific needs?
But also by "sort" or "color" or "sleeves" and even more. At the 1st F.A.Q., concerning the fast-filters, it will be explained.
Are shipments really free of charge?
Shipments within the Netherlands (incl. Frisian Islands) are f.o.c. A provided track code shows your 2 hour-window of delivery.
Shipments to Belgium ...: free to.
Shipments to Luxembourg ...: again, free.
Shipments to Germany ...: still free.
Shipments in Europe…: yes we can, and free of charge!
Shipments to Bolgatanga or elsewhere ...: cost recovery.
No hidden rules that free shipping only applies to orders of at least some of such amount. No, free = free. Return-shipments to MaitreTricot.com? See the question; "Is the return-shipment-process laborious?".
I probably pay a ton for packaging?
In fact, you pay no packaging costs at all.
So what is the magic trick?
We get satisfaction in our job and deliver a fantastic product with some pride.
How can I pay?
All payment options are shown on the homepage.
Possibly you're looking for the credit-card option. Choose for "PayPal" (you do not need any account). On PayPal's secured website you can choose, centered left, for paying by credit card. From there, follow the instructions on the screen.
AfterPay pour les consommateurs Pays Bas
AfterPay – Digitale Factuur (Nederland)
AfterPay voert voor MeesterBreier.nl het volledige achteraf betaalproces uit. Dit betekent dat u een digitale factuur van AfterPay via e-mail ontvangt om het (de) gekochte product(en) te betalen. U kunt bij MeesterBreier.nl betalen met een digitale factuur tot een bedrag van € 200,- als u voor de eerste keer betaalt via AfterPay. Bent u al bekend bij AfterPay kunt u betalen tot een bedrag van € 400,- . Ter goedkeuring van uw verzoek om te betalen met digitale factuur voert AfterPay een gegevenscontrole uit. AfterPay hanteert een strikt privacy beleid zoals omschreven in haar privacy statement. Mocht onverhoopt uw verzoek tot betaling met acceptgiro niet geautoriseerd worden, dan kunt u natuurlijk het aan te kopen product betalen met een andere betaalmethode. U kunt bij vragen altijd contact met AfterPay opnemen. Voor meer informatie verwijzen wij u naar het consumentendeel van de AfterPay website.
When will I receive my new treasures?
That means; order and pay now (workdays befóre 17:00) = ship now. The following applies however: "gone = done!" But be assured with the thought that you can cancel from the moment of ordering until 14 days after delivery, with full refunds. As soon as we have your package hit the couriers scanner, its literal in their hands. We have found that one of the drivers of the courier ever drove into a tree, and in another case, a complete van was stolen including its content. Such conditions affect the delivery rate, but 99,99% of shipments goes more accurate than those big steel monsters on rails. Possible return-shipments…, they go on your risks and your account.
Can I collect?
Our organizational structure has a form which possible creates (in case of collecting) more misunderstandings than deliver benefits. In return, you receive free shipping to your address, within a few days. In the future this will change to "yes-collect" but we have no indication yet in what time-phrame.
What if it does’nt fit?
Back to base.
Once you receive your package, you are granted a 14 days “cooling-off-period” policy. Would you, for whatever reason, want to cancel your order, you should let us know so within those 14 days and keep a proof of shipping! There are rules clip and clear as to be found in the General Conditions, article 7 (will be included in your order)(summary; the clothes may not be worn (other than fit as you would do so in a stone shop) and not damaged etcetera. Also be sure not to remove any tags (even not temporarily)! If you meet the return conditions, you will receive full refund. Return-shipments are at your own risks and costs.
Is a return-shipment easy to be done?
In your package you will find an enclosed return-form.
If you decide to return the goods in whole or in part, you have to do so within 14 days AND keep a proof of shipping! There are rules clip and clear as to be found in the General Conditions, article 7 (will be included in your order)(summary; the clothes may not be worn (other than fit as you would do so in a stone shop) and not damaged etcetera. Also be sure not to remove any tags (even not temporarily)! If you meet the return conditions, you will receive full refund. Return-shipments are at your own risks and costs.
Can I return my package by own hands
But only if you have expressly requested this by email or the digital contactform AND it has been confirmed by us by reply! Please note that if you use this return process, you are responsible for your return until you actually put it to us "at hand".
How fast do I get my refund?
That means, as soon as the returned items are received by us, and they meet the legal requirements (i.e.; unused, undamaged, not (temporarily) stripped by seals and/or labels). Refunds will be executed via the same way as you have paid. Legally, we should refund whitin 14 calendar days after receiving your return. Most of times, we progress much faster. In any circumstances, keep your return proof of shipping! This is your essential document to show that you have sent, if your package does not reach us.
Do you refund my shipping costs?
Specially in Europe, clients do not pay shipping costs, so there is nothing to refund.
Do you refund my return-shipping costs?
Return shipments are on your own risks and costs, and are not reimbursable. Unstamped shipments are not accepted by us and thus go, at your risk and expense, return to sender. Obviously this affected your refund. "But that is very logic", a famous soccer player once said.
Do you always grant the 14 days “cooling off period”?
Yes and no. (according to Dutch law)
Yes, because ... if you commit a "purchase at distance" (which is happening when you make a purchase through our digital store), you have the legal benefits of the related cooling-off period of 14 days. Take notice; there are conditions which applie.., among others, the clothing may not be worn (other than fit as you would do in a stone retail store) and not be damaged and so on. Also be sure not to remove any tag or label (not even temporarily)!
No, because ... if you commit a “purchase at distance”, in where your order has to be produced specially to your requirements (custom made), the cooling off period is not applicable. At MaitreTricot you don’t have to worry. You order from our stock which does not have to be specially produced for you. And if we have to, we will explicit communicate with you. Your purchase at MaitreTricot therefore goes by: "Yes, because ...".
Can I swap?
Within 14 days after receipt of your articles, you can swap. The rules to realise so are clear and well defined in the General Conditions, Article 7.3. These will be enclosed in your shipment so you have it at hand. If you like to orientate the General Conditions, they are to be found at the top right of the site but also in the title block of this F.A.Q. program.
Is there guarantee?
There is guarantee and manufacturer's warranty. The significance of this is clear and well defined in the General Conditions, Article 7.4. If you like to orientate the General Conditions, they are to be found at the top right of the site but also in the title block of this F.A.Q. program.
Can I copy or store some of this site?
Unfortunately, nothing may be reproduced or stored, in any way, for any reason, by anybody.
MaitreTricot.com® ™ © is a registered trademark and includes copyrights belonging to the founder. Would you still like use some of this site for other purposes? Please contact us via the contactform. After contact you will or will not receive agreement in writing.
What is MaitreTricot.com’s history?
Ecxeptional adventurous and mega colorfull.
Serving in remote area’s, as well as on their own, humanity travels the entire globe. Crisscross, from the cold North Cape to the warm Cape Town, the bustling Greenwich to the silent Akaroa. Wherever one goes, their clothes must resist, often ruthless, circumstances. Keep comfy warm in needed cases, bring coolness where required, protect when expected and in some cases literally be a life-saver, although it might be better to avoid those situations anyway.
The hands of today's hectic world pace in a constantly changing society. One can get acquainted with the cultures of for instance St.Tropez and also enjoy out in the pasture between cattle. Different worlds with each their own demands.
Sometimes, or rather "right" as specific professional, appearance is an essential function of the attire but it comes at a later place. In daily fashion, appearance is often the first priority. Anyway, quality and appearance were and still are number one.
This is exactly what happened ...
What does that logo sais?
His specific experiences are translated by the green and black colors. The quality standards are highlighted by the academic hat. Its covered with a ball of wool which stands for knitwear. The ball of wool hangs on the left which means the wearer has graduated. This stands for perfectionism. The name is also the Web address with which we are familiar, recallable, traceable and protected and passionately keep working on new master knitwear.
What's MaitreTricot.com’s base?
MaitreTricot.com is based and settled in Groningen, Netherlands.
It has no stone stores. The disadvantage is that you do not really get to walk inside real quick. The advantage is again the fasting idea that what you do not see, you do not have to pay. It starts at that money eating parking meter.
Actually MaitreTricot.com is mainly settled in something unique, which comes from a mix of exclusivity (limited stocks), originality, wars of fashion images but rather creativity and dare to multiply it with attention and emotion. This provides something unique which is best translated as: "Let's do it!"
Are the garments indeed made by hand?
As you say, indeed.
The items come from our own Europe, the Far East and South America. In the Far East and South America, hundreds of knitters work daily, in small groups or even at home, with the greatest of ease to the production of real knitted artworks. They do this with their passion and pride with which they are so experienced that it takes them seemingly no effort. They are supervised by some, experienced die hard, seniors. These seniors gather the finished garments and on their turn be supervised by the design department. In many cases you even will receive the name of the knitwear artist.
In Europe, large and complex pieces of garments are made with the machine in mostly small family businesses where the finishing and fine-tuning touch is a performance of artistic and authentic handicrafts. Thus, the one article is entirely handicraft and other half-hand. In all cases, quality is guaranteed.
Is knitwear "moth-sensitive"?
But if you're usual hygienic, don’t worry. You'll probably have no problem.
Can I act against moths?
All knitwear, in whatever form (including other natural textiles by the way), is moth-sensitive. Cotton somewhat less, but still. A moth is attracted by the fibers of the garments and will gladly settle there to grow up offspring (will leave their eggs). This get's it's peak in mid-late summer, early autumn. If your wardrobe is becoming kind of tropical botanical garden, you may need to pay attention. The moth goes there because it prefers very dark spots and then even on a rather unkempt garment than a groomed. Remedy: doing the opposite of "dark" and "unkempt." Air out your knitwear. Moths hate outside air and, in particular, sunlight. Maintain your clothes before storing it for long periods and it preferably should be packed in specially made plastic bags to create a sort of vacuum. Add an anti-moth ball. This smells very (nice), moth don’t like nice smells. Another option, leave your garment for a week in a freezer followed up by 1 day airing. Regularly check for moths (spontaneous small holes in the clothes that were not there at purchase = alarm bells). Once present they spread quickly and you need specialised help, when having your knitwear in the meantime gone.
Is there a meaning in those patterns?
It happens that a craftsman gives his own twist to patterns and by tradition, family wore certain. In general they represent:
- Honeycomb; work as a bee for low effort
- Cable; the fisherman rope for a safe and good catch
- Blackberry; emblem of divine life and well-being. A way of life in prosperity
- Tree of life; the many branches springing from the trunk symbolize the family band
- Diamond; success, prosperity and wealth
- Zigzag; facing the erratic paths that run through the hills
- Irish moss; often used as a filling of the diamond, this represents a good harvest
- Double zigzag; reflecting the ups and downs of marriage
- Slatted frame; symbolize the fishing nets hanging to dry
- Woven basket; the fisherman's basket, waiting for an abundant catch
What wools you use?
But that's too easy. There are a multitude of species and the technique is also a never ending story.
Today, there are even textiles made out of bamboo. In general, you can knit whit al materials from which a fibre can be made. Even an outlet mesh is, in essence, a form of knitting with metal wire. The species that we use are i.e.:
- Acrylic; a plastic. High thermal insulation capacity, low moisture absorption, high resistance to sunlight and weather-resistant. Has a warm, soft grip.
- Alpaca; a llama-like animal which occurs mainly in Peru. Provides a soft light curly coat of long thick locks. Has at least five different classes.
- Baby Alpaca; Alpaca which has never been shaved before. After that first time, it is no longer baby alpaca, but becomes Alpaca.
- Cashmere: Cashmere comes from the goat out of Angola and Mongolia, living in inhospitable areas. The wool is extracted by combing by hand, 100 to 200 grams of the undercoat of the abdomen, and is also called 'pashmina'. Mohair comes from the Angora goat.
- Cotton: originally not a wool kind, but can be a made into wire and is used to knit. Cotton is a soft fiber-cel, which grows from the cotton plant. There are about four types of cotton plants used for cotton production. Cotton from Central America covers for about 90% of the world production.
- Merino: This is considered the original breed of sheep which yields fine wool. The fibers of merino wool are strongly crimped. With this wool smooth knitwear or woven fabrics are made, for example scarves.
- Mohair: from the angora goat. The angora goats, and especially the younger ones, have silky shiny hair that is used for the more luxurious fabrics. Its used in jackets, sweaters, scarves, hats, vests, suits and luxury blankets.
- Pashmina: This is a type of fine cashmere wool. From the Changthangi- or Pashmina goat that lives in the Himalayas of India, Nepal and Pakistan.
- Sheep wool: do not forget, our loyal quadruped known.
Do you suffer from loose screws?
Not really no.
But sometimes the knitwear loosens a bit. It's all manual labor. A stich can loosen up a bit. Advice is to get that worked back in, with a crochet needle. If you can’t, call a friend. As soon as the whole back piece runs out, it might be time to contact us.
What are the knitwear maintenance guidelines?
Call your mum.
For those who cant..., most optimal, use knitwear for 1 day whereupon leaving it air out(side) for 1 day before using again. After airing, store it. For airing out, use a horizontal clothes-horse with small meshes to spread out the item. Try to avoid airing or drying knitwear vertically, wind and/or laundrywater may stress your knitwear too much. Never use a laundry dryer! Not even to air-out. For storing your knitwear in your wardrobe, fold it (never hang it). Don't chock up your wardrobe but leave it the space it naturally asks. Need to wash? Check with a professional to maintain your knitwear.
Do not clean your item on one (stain) spot only (read: Emergency maintanance !!) but always wash item complete. No bleach, no dryer, no detergent, no dryer, no grand-ma's secret recipies, no dryer, no dry by hanging vertically, no dryer, no ironing, and indeed... do not make use of a dryer. Turn your item inside out. Wash by hand or by a special wool-wash-program at cold temperature. Use (lots of) cold water, but do know the difference between "lots" of cold water and "leave it long time" in cold water because wool-wash-programs have a reason for their shorter run-time. Only different knitwear in "i-wash-them-together-cause-that-saves-time" when colours are equal. By hand: make soft easy squeesing (no rubbing!) motions. After washing squees the item softly and gently with only little force (never wringe!). Use a horizontal clothes-horse with small meshes to spread out the item for drying in the shadow and in a horizontal position (never use a laundry dryer). A quality product will regain its original shape and stretch after drying. Store in a dark, clean, cool, dry, moisture- and mothfree space.
Whats the emergency maintenance?
Leave this FAQ-er open and go and rinse with loads of cold running water, avoiding collateral staining, and when done come back to continue reading.
Go rinse..., now !
Immediately after rinsing, take a bucket. Fill it up with cold water. (Eventuel use an appropiate detergent by its instructions). Soak your knitwear and immediatly consult a specialist. Never use a dryer! Not even to air out. At this moment you can click on.